POPIA Compliance
Last updated: 06 March 2024
At Ecomist SA, we are committed to protecting the privacy and personal information of our customers and users in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This page outlines our approach to POPIA compliance and the rights you have regarding your personal information.
1. Personal Information Collected
We may collect personal information from you, such as your name, email address, contact details, and other identifying information when you use our products, services, or website. We will only collect personal information that is necessary for the purposes communicated to you.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and maintain our products and services
- To communicate with you regarding our offerings
- To process transactions and fulfil orders
- To comply with legal obligations and protect our rights
3. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- To our service providers who assist with our operations
- To comply with applicable laws, regulations, or legal processes
- To protect our rights, property, or safety, or that of others
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.
5. Your Rights
Under POPIA, you have the following rights regarding your personal information:
- Right to access your personal information
- Right to rectify inaccurate or incomplete personal information
- Right to object to the processing of your personal information
- Right to request the deletion or destruction of your personal information
6. Exercising Your Rights
To exercise any of your rights under POPIA, please contact our Information Officer at info@ecomist.co.za or +27 (0)11 450 4472. We will respond to your request within a reasonable time and may require verification of your identity before processing your request.
7. Complaints and Queries
If you have any concerns or complaints regarding our compliance with POPIA or the handling of your personal information, please contact our Information Officer at info@ecomist.co.za. You also have the right to lodge a complaint with the Information Regulator of South Africa.
8. Updates to this Page
We may update this POPIA page from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at info@ecomist.co.za or +27 (0)11 450 4472.